Privacy Policy

We are Fstudio.in, a service provided by F studio Fashion Pvt. Ltd. having the registered and head office at Surat, Gujarat, India. In this privacy policy, references to “you” mean any person submitting any data to us or our agent or the site.

Please read this privacy policy carefully by accessing or using our website, you acknowledge that you have read, understand, and agree to be bound to all the terms of this privacy policy and our website terms of use. If you do not agree to these terms, exit this page and do not access or use the website.

If you have any comments or suggestions, we would be pleased to receive them at our Surat head office address or by email.(Because Surat address may be interpreted as all Surat branches addresses)

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the site and browse without having to provide personal details. During your visit to the site you remain anonymous and at no time can we identify you unless you have an account on the site and log on with your user name and password.

Your email address and personal information

F-Studio keeps track of your information to offer you the best possible shopping experience. Before completing your purchase, we ask you for your name, phone number, email, billing and shipping addresses. This information, along with your payment method, is necessary to fulfill your order.

We need information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered.

We may pass your name, mobile number and address on to a third party in order to make delivery of the product to you (for example to our courier).

We may identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP addresses is also used to help identify you and to gather a broad demographic information. We mayuse this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences

We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company, a company registered in India.

You must only submit to us or the site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us and you may access this information by logging into your account on the site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties.

We shall not share any of your personal information with third parties without your explicit consent. We only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your information on computers located in the India that are protected by physical as well as technological security devices As we follow a structured secure platform for our costumers We have third parties to verify and certify our privacy principles. If you object to your information being transferred or used in this way please do not use the site.

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

In case you avail the ‘Deal of the week’, we may use your name and location on our website as you would be one of the lucky customers to have got the deal!

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Surat courts only.

We may also send you other information about the site, our other websites, our products, sales promotions, our newsletters, and about us, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please “unsubscribe” by following the un subscription process or by sending an email. Kindly note that unsubscribing from one medium does not automatically lead to un subscription from the other. Within 7 working days (days which are neither (i) a Saturday nor Sunday, or (ii) a public holiday anywhere in India) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it(also include the wordings merger/acquisition/asset sale). Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.

We may change this Privacy Policy at any time by posting the revised Privacy Policy in the “Privacy Policy” section of the Website. The revised Privacy Policy is effective immediately when posted on the Website. It is the responsibility of each User to review the Website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

GRIEVANCE OFFICER (it is compulsory for body corporate to designate a grievance officer and publish his name and contact details on its website as per information technology act)

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Rahul C. Wani
F-Studio Fashion Private Limited.
B-80/81, Central Park, Pandesara G.I.D.C.,
Pandesara, Surat,
Gujarat – 394221
Phone: +91 8000248181
Email: info@fstudio.in
Time: Mon to Sat (11:00 AM to 6:00 PM)

If you have any questions or doubts regarding our privacy policy, you can contact us.

Call us: +91-261-289-8081

Email us: care@fstudio.in